[Podcast] Integrating aesthetic services into a skin cancer practice | Conversations with Prof David Wilkinson

aesthetic services

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Professor David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Dr Stephen Wassall – who works as a Skin Cancer & Aesthetic Medicine Doctor in a dedicated primary care clinic in New South Wales – about his journey integrating aesthetic services into a skin cancer or primary care practice. Continue reading “[Podcast] Integrating aesthetic services into a skin cancer practice | Conversations with Prof David Wilkinson”

[Podcast] Managing patient complaints | Conversations with Prof David Wilkinson

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patient complaints

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Professor David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Paul Elmslie (Founder and CEO of HealthCert Education and National Skin Cancer Centres) about how to manage patient complaints in a busy medical practice. Continue reading “[Podcast] Managing patient complaints | Conversations with Prof David Wilkinson”

[2 min watch] Charging for procedures in a bulk-billing practice

procedures

If you are in a practice that bulk-bills skin cancer procedures, can you charge any other fees in relation to that procedure, such as a procedure fee or a consumables fee? In this short video, Matt Woollard (Chief Operating Officer, National Skin Cancer Centres) talks about the regulations relating to Medicare and billing skin cancer procedures. Continue reading “[2 min watch] Charging for procedures in a bulk-billing practice”

[Podcast] Optimising people and culture in a medical business | Conversations with Prof David Wilkinson

medical business

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Professor David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Paul Elmslie (Founder and CEO of HealthCert Education and the National Skin Cancer Centres) about a key part of a successful medical business: people. Continue reading “[Podcast] Optimising people and culture in a medical business | Conversations with Prof David Wilkinson”

[Podcast] Measuring patient satisfaction | Conversations with Professor David Wilkinson

patient satisfaction

Welcome to our podcast series on medical business management, Conversations with Professor David Wilkinson! In this episode, Professor David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Paul Elmslie (Founder and CEO of HealthCert Education and the National Skin Cancer Centres) about how to deliver a really high quality skin cancer service for your patients and measure patient satisfaction. Continue reading “[Podcast] Measuring patient satisfaction | Conversations with Professor David Wilkinson”

[Podcast] Why and how to integrate skin cancer services to your GP practice | Conversations with Professor David Wilkinson

Welcome to the first podcast in our series on medical business management, Conversations with Professor David Wilkinson! In this opening episode, Professor David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Paul Elmslie (Founder and CEO of HealthCert Education and the National Skin Cancer Centres) about all things related to setting up and running effective skin cancer services in the primary care setting.
Continue reading “[Podcast] Why and how to integrate skin cancer services to your GP practice | Conversations with Professor David Wilkinson”

[4 min watch] Common mistakes to avoid when setting up a skin cancer service

skin cancer practice

What are some common mistakes doctors make when first starting out in skin cancer medicine and getting the services running in their practice? In this short video, Paul Elmslie (CEO & Founder of National Skin Cancer Centres) talks about the common mistakes you can avoid when setting up skin cancer services in your practice. Continue reading “[4 min watch] Common mistakes to avoid when setting up a skin cancer service”

[1 min watch] How to get referrals and recommend skin checks to patients

In order to get referrals for skin cancer checks from your colleagues, it’s essential to gain their confidence that you can manage the work. In this short video, Matt Woollard (Chief Operating Officer, National Skin Cancer Centres) provides an insight into how to get referrals and recommend skin checks to patients.

Continue reading “[1 min watch] How to get referrals and recommend skin checks to patients”

[2 min watch] Top tips for starting out in skin cancer work

Have you ever considered subspecialising in skin cancer? In this short video, Matt Woollard (Chief Operating Officer, National Skin Cancer Centres) shares his best advice for doctors wanting to get started in skin cancer work.

Continue reading “[2 min watch] Top tips for starting out in skin cancer work”

[2 min watch] How to set up your GP appointment book for skin cancer

One of the most effective ways to set up an appointment book for skin cancer work within a general practice is to create dedicated sessions.  In this video, Matt Woollard (Chief Operating Officer, National Skin Cancer Centres) outlines the benefits of separating consults from procedures in your appointment book, and how this promotes an efficient and productive workflow. Continue reading “[2 min watch] How to set up your GP appointment book for skin cancer”