[Podcast] Measuring patient satisfaction | Conversations with Professor David Wilkinson

patient satisfaction

Welcome to our podcast series on medical business management, Conversations with Professor David Wilkinson! In this episode, Professor David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Paul Elmslie (Founder and CEO of HealthCert Education and the National Skin Cancer Centres) about how to deliver a really high quality skin cancer service for your patients and measure patient satisfaction. Continue reading “[Podcast] Measuring patient satisfaction | Conversations with Professor David Wilkinson”

[Podcast] Why and how to integrate skin cancer services to your GP practice | Conversations with Professor David Wilkinson

Welcome to the first podcast in our series on medical business management, Conversations with Professor David Wilkinson! In this opening episode, Professor David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Paul Elmslie (Founder and CEO of HealthCert Education and the National Skin Cancer Centres) about all things related to setting up and running effective skin cancer services in the primary care setting.
Continue reading “[Podcast] Why and how to integrate skin cancer services to your GP practice | Conversations with Professor David Wilkinson”

[4 min watch] Common mistakes to avoid when setting up a skin cancer service

skin cancer practice

What are some common mistakes doctors make when first starting out in skin cancer medicine and getting the services running in their practice? In this short video, Paul Elmslie (CEO & Founder of National Skin Cancer Centres) talks about the common mistakes you can avoid when setting up skin cancer services in your practice. Continue reading “[4 min watch] Common mistakes to avoid when setting up a skin cancer service”

[1 min watch] How to get referrals and recommend skin checks to patients

In order to get referrals for skin cancer checks from your colleagues, it’s essential to gain their confidence that you can manage the work. In this short video, Matt Woollard (Chief Operating Officer, National Skin Cancer Centres) provides an insight into how to get referrals and recommend skin checks to patients.

Continue reading “[1 min watch] How to get referrals and recommend skin checks to patients”

[2 min watch] Top tips for starting out in skin cancer work

Have you ever considered subspecialising in skin cancer? In this short video, Matt Woollard (Chief Operating Officer, National Skin Cancer Centres) shares his best advice for doctors wanting to get started in skin cancer work.

Continue reading “[2 min watch] Top tips for starting out in skin cancer work”

[2 min watch] How to set up your GP appointment book for skin cancer

One of the most effective ways to set up an appointment book for skin cancer work within a general practice is to create dedicated sessions.  In this video, Matt Woollard (Chief Operating Officer, National Skin Cancer Centres) outlines the benefits of separating consults from procedures in your appointment book, and how this promotes an efficient and productive workflow. Continue reading “[2 min watch] How to set up your GP appointment book for skin cancer”

[3 min watch] Three ways to maximise income and performance

Have you considered implementing more skin cancer training, education and technology into your general practice? In this short video, Matt Woollard (Chief Operating Officer, National Skin Cancer Centres) shares three ways to maximise income and performance from skin cancer work in your general practice.

Continue reading “[3 min watch] Three ways to maximise income and performance”

[WEBINAR] Thinking of selling your skin cancer practice? Learn more about your options.

webinar

In this webinar, Paul Elmslie, Founder and CEO of National Skin Cancer Centres and HealthCert, offers guidance on exit strategies for skin cancer practice owners. If you are considering your future and how to best manage your work, take this opportunity to learn about your options beyond practice ownership. Continue reading “[WEBINAR] Thinking of selling your skin cancer practice? Learn more about your options.”

[WEBINAR] Starting out in skin cancer work

In this webinar, Paul Elmslie, Founder and CEO of National Skin Cancer Centres and HealthCert, outlined the essential steps for starting out in skin cancer work, including room set-up, equipment, workflow, billing and management. Continue reading “[WEBINAR] Starting out in skin cancer work”

[WEBINAR] How I introduced cosmetic services into my practice

webinar

In this webinar, Dr Isabelle Jonsson-Lear outlined the steps she took to integrate aesthetic services into her general and skin cancer practice, including set-up, marketing, staff and equipment. Continue reading “[WEBINAR] How I introduced cosmetic services into my practice”